Edit: my stand up paddleboad is still in excellent condition. Customer service responded to my review and were excellent!! Changing my review to 5 stars for excellent customer service!
Great stand up paddle board. I love the actually board. My problem was with the guage on the pump that came with it did not work. The needle wouldn't move. I read in other reviews that customer service was great and they sent out a new working pump to others if this was the case. I was tossed around by customer service left and right. They did not want to send me a new fully functioning pump. The most they offered was $10. After too much hassle and time on my part they agreed to send out a new one. The new one came in a plastic package that was too small for it. No protective packaging around the gauge. In fact, the entire guage part of the pump was outside of the shipping bag because it could not fit... My mind was blown!! And of course now I'm stuck with two pumps and no working gauge. The gauge would make the product so much easier to use. Can't tell you how many times I put the board in the water thinking I pumped it up enough just to bring it back in and pump and try it again.
| Product Dimensions | 120"L x 32"W |
|---|---|
| Skill Level | Beginner |
| Maximum Weight Recommendation | 350 Pounds |
| Item Thickness | 15 Centimeters |
| Age Range (Description) | Adult |
| Maximum Pressure | 15 Pound per Square Inch |
| Strap Type | Ankle |
| Item Package Dimensions L x W x H | 35 x 15 x 9.7 inches |
| Package Weight | 13.34 Kilograms |
| Item Dimensions LxWxH | 120 x 32 x 0.1 inches |
| Brand Name | AKASO |
| Warranty Description | 1 year |
| Model Name | IO01-BK |
| Suggested Users | unisex-adult |
| Manufacturer | AKASO |
| Part Number | IO01-BK |
| Style | Summer |
| Included Components | Stand up Paddle Board,Fin, Safety Leash, Dry Bag, Double Action Pump, Collapsible Paddle, Backpack, Repair Kit |
