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Customer Review - Microsoft Surface Laptop Go 2-12.4💲✅Adam Roseland

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Microsoft Surface Laptop Go 2-12.4" Touchscreen - Intel Core i5 8GB Memory - 256 SSD - Platinum (Latest Model)

Brand: Microsoft

4.4 349 ratings

| Search this page

$475.00 with 7 percent savings

Typical price: $508.99

$384.99

Color: Platinum

Set: i5/8GB/256GB

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Purchase options and add-ons

Brand	Microsoft
Model Name	Surface Laptop Go 2
Screen Size	12.45 Inches
Color	Platinum
Hard Disk Size	256 GB
CPU Model	Intel Core i5
Ram Memory Installed Size	8 GB
Operating System	Windows 11 Home
Special Feature	Fingerprint Reader
Graphics Card Description	Integrated

About this item

Light, portable Surface touchscreen Laptop with Windows 11 [2] and 12.4” PixelSense Display. [1] Starting at just 2.48 pounds.Control method:touch
Work, play, stream, and run day-to-day apps with 11th Gen Intel Core i5 processor.
Look and sound your best on video calls with improved HD camera and built-in Studio Mics, plus rich sound for music and shows.
Long battery life 13.5.[3] Plus, recharge quickly with Fast Charging – up to 80% in just over an hour.[7]
Convenient security. Fingerprint Power Button with Windows Hello and One Touch sign-in on select models.
You’re going to need Word, Excel, and PowerPoint. Don’t forget to add Microsoft 365

› See more product details

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Microsoft Surface Laptop Go 2 12.4" Touch 8GB 256GB SSD Core™ i5-1135G7 2.4GHz Win10S, Platinum (Renewed), Silver $379.00 & FREE Shipping
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Surface laptops and 2-in-1s with Windows 11 are designed to fuel your originality, ideas and passions. Surface 2-in-1s let you work and create on lightweight, mobile laptops with a kickstand and detachable keyboard.

Surface laptops get you productive on a proven keyboard-attached design. In the office, on campus, and everywhere in between, there's a Surface that's perfect for you.

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	This Item Microsoft Surface Laptop Go 2-12.4" Touchscreen - Intel Core i5 8GB Memory - 256 SSD - Platinum (Latest Model)	Recommendations Microsoft Surface Laptop Studio - 14.4" Touchscreen - Intel® Core™ i5 - 16GB Memory - 256GB SSD - Platinum	dummy Microsoft Surface Laptop Go - 12.4" Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum	dummy Microsoft Surface Laptop Go - 12.4" Touchscreen - Intel Core i5 - 8GB Memory - 128GB SSD - Platinum	dummy Microsoft Surface Laptop 4 15-inch Touchscreen 256GB SSD AMD Ryzen 7 (8GB RAM, Windows 10 Home, Latest Model) - Platinum, 5UI-00001	dummy Microsoft Surface Laptop Go - 12.4" Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Ice Blue
	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	-7% $475.00 Typical: $508.99	-43% $910.00 List: $1,599.99	$499.00	-36% $449.98 List: $699.99	$540.98	$687.00
Delivery	Get it May 9 - 13	Get it May 10 - 14	Get it May 9 - 13	Get it May 13 - 20	Get it as soon as Saturday, May 11	—
Customer Ratings	4.4349	4.582	4.51,411	4.51,411	4.210	4.51,411
Touch Screen	4.5	4.8	4.3	4.3	4.6	4.3
Battery life	3.9	4.0	4.1	4.1	3.6	4.1
Screen quality	4.5	4.7	4.4	4.4	—	4.4
Value for money	4.6	—	4.1	4.1	—	4.1
Light weight	4.4	—	5.0	5.0	—	5.0
Sold By	Bilsonic	11Bits	Bilsonic	Tech Rhino	DIGJUNGLE	Matrix Electronics (SN recorded)
display size	12.45 inches	14.4 inches	12.4 inches	12.4 inches	15 inches	12.4 inches
hard disk size	256 GB	256 GB	256 GB	128 GB	256 GB	256 GB
computer memory size	8 GB	16 GB	8 GB	8 GB	8 GB	8 GB
cpu manufacturer	Intel	Intel	Intel	Intel	Intel	Intel
cpu speed	4.2 GHz	2.6 GHz	3.6 GHz	3.6 GHz	3.4 GHz	3.6 GHz
cpu model number	1135G7	i5-11300H	Core i5-1035G1	Core i5-1035G1	—	Core i5-1035G1

Product information

Technical Details

Collapse all

Summary

Standing screen display size

‎12.45 Inches

Screen Resolution

‎1536 x 1024

Max Screen Resolution

‎1536 x 1024 Pixels

Processor

‎4.2 GHz apple_ci5

RAM

‎8 GB LPDDR4X

Memory Speed

‎2400 MHz

Hard Drive

‎256 GB SSD

Graphics Coprocessor

‎Intel Iris Xe Graphics

Chipset Brand

‎Intel

Card Description

‎Integrated

Graphics Card Ram Size

‎8 GB

Wireless Type

‎802.11ax

Average Battery Life (in hours)

‎13.5 Hours

Other Technical Details

Brand

‎Microsoft

Series

‎Surface Laptop Go 2

Item model number

‎8QF-00023

Operating System

‎Windows 11 Home

Item Weight

‎2.48 pounds

Product Dimensions

‎8.96 x 11.86 x 2.15 inches

Item Dimensions LxWxH

‎8.96 x 11.86 x 2.15 inches

Color

‎Platinum

Processor Brand

‎Intel

Number of Processors

‎4

Computer Memory Type

‎DDR4 SDRAM

Flash Memory Size

‎256 GB

Optical Drive Type

‎8 Gb

Voltage

‎24 Volts

Batteries

‎1 Lithium Ion batteries required. (included)

Additional Information

ASIN

B09X2DF8G3

Customer Reviews

4.4 349 ratings

4.4 out of 5 stars

Best Sellers Rank

#9,070 in Computers & Accessories (See Top 100 in Computers & Accessories)
#1,202 in Traditional Laptop Computers

Date First Available

June 1, 2022

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

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Safety and Warranty documents

Product Description

Sleek and light with performance you can count on. A sleek, portable Surface Laptop with 12.4" PixelSense™ touchscreen1 and great typing experience with precision trackpad, plus the ports you need. Now with an improved HD camera to look your best on video calls, new Windows 11 experiences,[2] long battery life,[3] and a performance boost for the things you love to do. With 11th Gen Intel® speed for day-to-day apps, streaming, and casual gaming. It’s signature Surface style, speed, and convenient security for you and everyone in your home. Disclaimers: *Some accessories and software sold separately. **Subscription required. [1] Surface Laptop Go 2 display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45” diagonally (actual viewable area is less). [2] Surface Laptop Go 2 for consumers comes with Windows 11 Home to bring you the powerful. Windows features you use most at exceptional value. If you need additional enterprise management and security tools for the workplace, you can purchase an upgrade to Windows 11 Pro. [3] Battery life varies significantly based on usage, network and feature configuration, signal strength,settings and other factors. See aka.ms/SurfaceBatteryPerformance for details [7] Testing conducted at Microsoft in September to December 2021 using pre-production devices and pre-production Windows 11 Software. Tested with the inbox SurfLink 39W PSU under controlled conditions with device in hibernate or off state. Device was powered on to desktop screen with default display brightness settings. Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C.

From the manufacturer

Stylish, portable, and comfortable


Sleek, modern design Easy to take everywhere with 12.4” PixelSense Display and just 2.48 pounds.	More speed, long battery life Power through your day with Windows 11, an 11th Gen Intel Core i5 processor, and long battery life up to 13.5 hours.	Clear video, rich sound Elevate your experience with secured sign-in, rich sound, clear video, and Microsoft 365 experiences.

Work, play, stream, and run daily apps


The perfect way to view everything Surface signature 3:2 ratio gives you the most vertical screen real estate on a laptop for getting it all done.	Run your daily apps Get a faster, 11th Gen Intel Core i5 processor with up to 8GB RAM and 256GB storage.	The ports you need Plug in the accessories you use today with built-in USB-C and USB-A ports, Surface Connect, and headphone jack.	Brings you closer to what you love Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next.

Complete your experience with Surface accessories


Surface Mobile Mouse Lightweight and portable, with smooth scrolling, sculpted comfortable design, and dongle-free Bluetooth connectivity.	Microsoft USB-C Travel Hub Connect to networks, displays, and more, with this multi-port adapter that includes USB-C and USB-A.	Surface Earbuds Never miss a beat with ultra-comfortable design, intuitive controls, and immersive sound.	Microsoft Designer Compact Keyboard Slim, elegant design features built-in expressive input key, plus a Screen snipping key to quickly capture, copy, paste, and share.

Customer reviews

4.4 out of 5

349 global ratings

How customer reviews and ratings work

Customers say

Customers like the quality, portability, size and appearance of the laptop. For example, they mention it's a great student laptop, lightweight and perfect for small projects. They also like the performance and speed. That said, some complain about the keyboard and battery life.

AI-generated from the text of customer reviews

21 customers mention18 positive3 negative

Customers like the quality of the laptop. They say it's a great student laptop, durable personal computer, and powerful little PC. Some say it arrived in very good condition.

"It is simple, fast and very versatile and durable personal computer." Read more

"...This is a perfect daily driver that's small and light with decent battery life, provided you do All The Things in a browser...." Read more

"...Really powerful little PC, it's thin and sturdy 12in...." Read more

"great laptop, very small and light, great for travel and on the go...." Read more

17 customers mention17 positive0 negative

Customers find the laptop super lightweight and practical for carrying around all day. They also say it's easy to toss in their bag and great for travel and on the go.

"...She LOVES IT!!!! She loves the touchscreen and how light weight it is, so doesn’t weigh down her backpack. It’s slim so doesn’t take up much room...." Read more

"...Light practical laptop with excellent screen and good battery life. Good price for features.Major drawback is lack of backlit keyboard...." Read more

"...It’s got a “full size” keyboard & screen - but weighs very little. East set up. Sound is better than expected...." Read more

"...Doing online college courses and this laptop is easy to toss in my bag when I go to the library. Good battery life. Great speed...." Read more

13 customers mention13 positive0 negative

Customers are satisfied with the size of the notebook computer. They mention that it is small, lightweight, and sleek. Some say that it's perfect for their little tiny baby projects.

"This is a compact and powerful little machine...." Read more

"In love with my laptop! Very practical and compact." Read more

"...This is a perfect daily driver that's small and light with decent battery life, provided you do All The Things in a browser...." Read more

"I like the look, speed, and size. I’m getting used to the keyboard and trackpad." Read more

11 customers mention11 positive0 negative

Customers are satisfied with the appearance of the laptop. They mention that it is pretty, sleek, and has a pretty color. Some appreciate the excellent screen and good battery life. Overall, most are happy with the product's appearance.

"...Light practical laptop with excellent screen and good battery life. Good price for features.Major drawback is lack of backlit keyboard...." Read more

"I like the look, speed, and size. I’m getting used to the keyboard and trackpad." Read more

"...Only downside is having to buy windows. Other than that it’s sleek and compact...." Read more

"Delivery was made on schedule. The computer works very well and is impressive...." Read more

10 customers mention10 positive0 negative

Customers are satisfied with the performance of the notebook computer. They mention that it works very well, does everything they need it to, and is a powerful little machine. Some say that the camera, mic, and Bluetooth all work just fine. Overall, most are happy with the power and size of the computer.

"...This is a powerful Microsoft machine. If you're not into Chromebooks, get this Microsoft device. Has WiFi 6, fast PC processor, and 8GB of ram." Read more

"...East set up. Sound is better than expected. Camera / mic / Bluetooth all work just fine...." Read more

"...forward one year after owning this computer, it still works well for basic computer needs..." Read more

"This computer does everything I need it to and as fast as I can ask for. Bought it based on some online reviews and I am not disappointed...." Read more

10 customers mention10 positive0 negative

Customers are satisfied with the speed of the notebook computer. They mention that it starts up with no problem and adds mail accounts OK.

"...Has WiFi 6, fast PC processor, and 8GB of ram." Read more

"It is simple, fast and very versatile and durable personal computer." Read more

"...Good battery life. Great speed. Happy with my purchase!" Read more

"...Which soon got resolved. It’s fast !..." Read more

13 customers mention8 positive5 negative

Customers have mixed opinions about the battery life of the notebook computer. Some mention that it has a good battery life, while others say that it's not as long as advertised.

"...Light practical laptop with excellent screen and good battery life. Good price for features.Major drawback is lack of backlit keyboard...." Read more

"...how light it is, Overall I give this laptop 4 stars only because of battery life and no backlit keyboard other than that I am obsessed with this..." Read more

"...Good battery life. Great speed. Happy with my purchase!" Read more

"...feature, how portable (lightweight) it is, I also like the fairly decent battery life it has and the ease of use overall (for basic computer needs)...." Read more

11 customers mention0 positive11 negative

Customers are dissatisfied with the keyboard of the laptop. They mention that it doesn't work, the fingerprint reader doesn''t recognize their PIN, and the keyboard is not backlit. Some customers also report that the OS is failing after only 10 minutes of use.

"...Good price for features.Major drawback is lack of backlit keyboard...." Read more

"It's dead and won't turn on just after the 30 day warranty. I would not buy from this company ever again...." Read more

"...about this computer include the fact that this computer does not have a backlit keyboard and so if you do any computer work in the dark..." Read more

"...I give this laptop 4 stars only because of battery life and no backlit keyboard other than that I am obsessed with this laptop." Read more

Reviews with images

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Top reviews from the United States

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BrianneK

Great student laptop

Reviewed in the United States on February 5, 2024

Color: PlatinumSet: i5/8GB/256GBVerified Purchase

Had to replace a Chromebook for my daughter. She LOVES IT!!!! She loves the touchscreen and how light weight it is, so doesn’t weigh down her backpack. It’s slim so doesn’t take up much room. She has plenty of memory to store school assignments and the has no issues connecting to school internet to complete class assignments. Her school requires kids to have laptops and this one has worked out great. She has been using for several months and she has no complaints.

2 people found this helpful

Helpful

Emily Perez

Love it!

Reviewed in the United States on April 28, 2024

Color: PlatinumSet: i5/8GB/128GBVerified Purchase

In love with my laptop! Very practical and compact.

Helpful

Daniel Bahn

So cool! Powerful, smooth, and ease of use.

Reviewed in the United States on April 11, 2023

Color: PlatinumSet: i5/8GB/128GBVerified Purchase

This is a compact and powerful little machine. I bought it for the uses of audio, movie, and tv streaming via wifi... I rate it high for ease of use and versatility for having touchscreen. I like this way better than a Chromebook, given that I'm a Windows PC guy. This is a powerful Microsoft machine. If you're not into Chromebooks, get this Microsoft device. Has WiFi 6, fast PC processor, and 8GB of ram.

16 people found this helpful

Helpful

SJ S

Good machine..Keyboard not backlit

Reviewed in the United States on February 25, 2024

Color: Ice BlueSet: i5/8GB/256GBVerified Purchase

Bought this to replace Microsoft surface tablet (old series 3 now losing battery life) for travel use. Light practical laptop with excellent screen and good battery life. Good price for features.

Major drawback is lack of backlit keyboard. Did not realize how much I needed it until I did not have it .

This is a big enough issue in a travel machine that I no longer use as travel machine.

One person found this helpful

Helpful

ptadeogun

Class on Technology

Reviewed in the United States on December 24, 2023

Color: PlatinumSet: i5/8GB/256GBVerified Purchase

It is simple, fast and very versatile and durable personal computer.

Helpful

Amazon Customer

30 day Warranty. Dead after 31 days.

Reviewed in the United States on April 22, 2024

Color: Ice BlueSet: i5/8GB/256GBVerified Purchase

It's dead and won't turn on just after the 30 day warranty. I would not buy from this company ever again. If you buy it, make sure you turn it on and off many times in the first 30 days.

Helpful

Amazon Customer

Exactly what I wanted!

Reviewed in the United States on October 27, 2023

Color: PlatinumSet: i5/8GB/256GBVerified Purchase

Very pleased with this little laptop. Doing online college courses and this laptop is easy to toss in my bag when I go to the library. Good battery life. Great speed. Happy with my purchase!

2 people found this helpful

Helpful

Themia

Product Quality/Performance

Reviewed in the United States on August 13, 2023

Color: PlatinumSet: i5/8GB/128GBVerified Purchase

Delivery was made on schedule. The computer works very well and is impressive. The size and light weight makes carrying easy The real trial begins when completing homework and other assignments. I caught a good sale on Amazon!

2 people found this helpful

Helpful

Top reviews from other countries

Translate all reviews to English

Cesia

Bonita y resistente

Reviewed in Mexico on August 20, 2023

Color: SandstoneSet: i5/8GB/128GBVerified Purchase

Le quedó perfecta a mi sourface go 2, lo único malo es que se quedan marcados los dedos

Translate review to English

Olga

Good laptop

Reviewed in Canada on July 5, 2023

Color: SandstoneSet: i5/8GB/128GBVerified Purchase

Light, easy to set up, good for household use or studying

M. L

Great laptop

Reviewed in Canada on March 21, 2023

Color: Ice BlueSet: i5/8GB/128GBVerified Purchase

The screen is a bit small but for the price you get everything you need. The keyboard is very smooth to type with. Graphics are clear and colorful. I love the touchscreen feature.

2 people found this helpful

Kylie Charron

Wonderful

Reviewed in Canada on July 1, 2023

Color: SandstoneSet: i5/8GB/128GBVerified Purchase

Slim, cute, perfect. I love it

Josh Gordon

Great, portable laptop

Reviewed in Canada on January 10, 2023

Color: PlatinumSet: i5/8GB/128GBVerified Purchase

this laptop is great for someone who doesn't need an extremely powerful laptop. I find the battery life to be more than adequate for a laptop of this size. The touchscreen is fantastic, and very responsive.

2 people found this helpful

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Microsoft Surface Laptop Go 2-12.4" Touchscreen - Intel Core i5 8GB Memory - 256 SSD - Platinum (Latest Model)

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Top Brand: Microsoft

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Customer Review - Microsoft Surface Laptop Go 2-12.4

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Microsoft Surface Laptop Go 2 Update

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Microsoft Surface Laptop Go 2 12.4" Touchscreen IntelCorei5

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Microsoft surface laptop go - my current computer

From the manufacturer

Stylish, portable, and comfortable

Sleek, modern design

More speed, long battery life

Clear video, rich sound

Work, play, stream, and run daily apps

The perfect way to view everything

Run your daily apps

The ports you need

Brings you closer to what you love

Complete your experience with Surface accessories

Surface Mobile Mouse

Microsoft USB-C Travel Hub

Surface Earbuds

Microsoft Designer Compact Keyboard

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