Edit 03/11/24 Fantastic customer service. The original vacuum was defective and they sent me a replacement one. I've only had the new one for a week, but so far I'm pleased with it. Thank you, thank you, thank you!
No longer applies but want to leave it as above describes the fantastic customer service
I bought this in December and have only used it few times due to not being home. Last week it was not staying on so I charged the vacuum. Today I went to use it and it stays on less than a minute even though the battery seems to be charged. Very disappointed in this item. I'm beyond the return date or I would return it.
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From the brand
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At eufy we believe all great smart home products need to be thoughtfully built from the start. From whole-home security to smart cleaning solutions, eufy's technology brings you expert protection and deep cleaning that's tailored to your lifestyle and creates human-first technology that enlivens the lives of everyone around you.
Because care is what makes a house a home, everything we build is built with care for you.
eufy, Built with Care
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Product Description
Dirt-Destroying Suction
The advanced motor and our Dual-Vortex Technology allow for greater efficiency and enough power to take on any task. Activate Max-Mode and utilize all 120AW for up to 8 minutes.
Optimize and Protect
The advanced 5-tier filtration system safeguards and maximizes motor performance.
Endurance Cleaning
Long-lasting detachable battery included for up to 40 minutes of cleaning time.
Light & Nimble Cleaning
The ultra-lightweight cordless design gives you effortless access to previously unreachable areas.
Find Hidden Dirt
LED lights in the brush-head illuminate dark areas so you don’t miss a speck.
Versatile Cleaning Tools
Whether it be an impossibly tight space or a delicate surface, includes 5 ultra-versatile attachments that can be used in any cleaning scenario.
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Simple Maintenance, Efficient Cleaning
When the dustbox is full, simply tap to dispatch then empty the contents with ease. You can even rinse the entire dustbox and filter and have your S11 working as good as new!
NOTE：Clean filters once a week (twice a week if they are dirty) and replace filters every 6 months or after 50 rounds of cleaning.
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Tap and Dispense
Detach and empty the dustbin in seconds.
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Hyper-Flex Head
Navigate around sharp bends and corners as you effortlessly cover every inch of your home.
Discover New Ways to Vacuum
 HomeVac S11 Go |  HomeVac H30 Infinity |  Pet Grooming Vacuum N930 |
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CordlessYes | CordlessYes | CordlessNo |
Max suction power120AW/20kpa | Max suction power80AW 16kpa | Max suction power14 kPa |
Runtime40minutes | Runtime20minutes | RuntimeInfinite Power (Wired) |
Dust Capacity0.65L/650ml | Dust Capacity250ml | Dust Capacity4.5L/4500ml |
Accessories2-in-1crevice/Longcrevice tool/mini-motorized Brush extension/hoseWall MountBase | AccessoriesCharging base 2-in-1 crevice tool Mini-motorized pet brush | AccessoriesElectric Clipper Grooming Brush Deshedding Tool Nozzle Cleaning Brush |
Videos
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2:42
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Light weight and a breeze to use !!
what you want when you need it!
Videos for this product
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Honest Review of eufy, HomeVac S11 Go Cordless Stick Vacuum
elyse
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The S11 Infinity is the best cordless vacuum I've owned
Is It Worth It?
Compare with similar items
This Item  eufy by Anker, HomeVac S11 Go, Cordless Stick Vacuum Cleaner, Lightweight, Cordless, 120AW Suction Power, Detachable Battery, Cleans Carpet to Hard Floor |  |  |  |  |  | |
| Price | Currently unavailable. | -30% $139.97 List: $199.99 | $569.99 | -16% $628.99 List: $749.99 | $119.99 | -33% $99.99 List: $149.99 |
| Delivery | — | Get it as soon as Monday, May 20 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
| Customer Ratings | ||||||
| Light weight | ||||||
| Suction power | ||||||
| Maneuverability | ||||||
| Battery life | ||||||
| For hardwood floors | ||||||
| Sold By | — | Amazon.com | Amazon.com | KHP Limited | EufyHome | Amazon.com |
| power source | Corded Electric | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered |
| special feature | Utilize all of the 120AW suction power for 8 minutes of fierce and focused cleaning when tackling the deepest dust and debris., Tools For Every Task: Whether it be an impossibly tight space or a delicate surface, there is an attachment suitable for any cleaning scenario., LED lights in the brush-head illuminate dark areas so you don’t miss a speck., 2-year warranty for the vacuum | Tangle Resistant, Up to 50 mins, Pet Tool | Cordless, Bagless | Laser illumination, Cordless, LCD screen display, Engineered for homes with pets, Dyson DLS Technology, 2 advanced cleaner heads, Washable filter | Strong Suction, Cordless, Lightweight, Fast in-Car Charge | Lightweight, Portable, Washable Filter |
| surface suggestion | Carpet | Hard Floor, Rug | All floors | Dual Action | Car | Bare Floor, Upholstery |
| capacity | 0.65 liters | 0.58 liters | 0.2 gallons | 0.2 gallons | 90 milliliters | 0.52 quarts |
| voltage | 120 volts | 22.2 volts | 25.2 volts | 50 volts | 12 volts | 10.8 volts |
| noise level | 80 decibels | 77.5 decibels | — | 78 decibels | 70 decibels | 80 decibels |
Reviews with images
2 Batteries last long/Suction great/Easy clean roller/Light weight/Charging long/Max power is noisy
There are a few things I dislike about this vacuum.When it is on max power it is noisy and hurts my ears. I just leave it on the lower power.The batteries take a while to charge.You have to hold down the power button the whole time you are using the vacuum which is really annoying if you are vacuuming stairs or a lot of areas in your home.Finding the perfect stair vacuum attachment is hard I feel like none of them are perfect for this type of vacuuming.I don't like the roller attachment I feel like it is awkward using it. Doesn't really glide across the carpet. The other attachment I tried using on the stairs seems like it gets stuck and doesn't glide as well.The only attachment I really like is the thin one for small corners.For the most part this is a nice vacuum.It is easy to clean. I don't use the hose part that comes with it.I love that you can hang it up on the wall and it is completely organized and put away.The batteries last for a while when they are fully charged.It comes with 2 different rollers. The rollers come out so easily with a push of a button. I have never had a vacuum that is this easy to clean.With it being such a light weight makes it easier to move around while cleaning also.It does just glide over the carpet and hard wood floor.The light makes it nice for in dark corners and dark areas.It is so close to the floor and slim which is great for vacuum under the couches and any objects really.It was also easy to put together and figure out how to use.Once it is charged the lights turn off. When it is charging it lights up.The cord is easy able to plug in.I love that I can take apart the vacuum and clean smaller areas it is so much easier than a regular vacuum. Also, really easy to take the batteries out and switch them with a push of a button.Packaging was well done, and instructions was easy to follow.The smaller canister is nice and makes it easy to clean.If there is a clog it is easy to fix since the vacuum is not the big was so easy to figure out the issue quickly
Top reviews from the United States
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Reviewed in the United States on November 14, 2020
Color: WhiteStyle: S11 InfinityVerified Purchase
Purchased the Eufy S11 with two batteries 6 weeks ago. This was our 4th cordless vac, but initial try with a Eufy. The Eufy was easy to make ready. I attached the storage rack to the wall in replacement of our previous vac. At first I thought I would be disappointed in having to plug in the battery to the charger line instead of being able to just slip the unit into the wall storage like my previous unit. Our actual manner of use has made this more of a convenience issue than a concern. We purchased the package with the second battery. We vacuum 2800 sq. ft. that is 50/50 carpet-rugs/hardwood. Our other units have always had a difficult time in getting the job completed in a single charge. One suggestion for Eufy would be to include an additional storage caddy for the second battery. I made one and attached it just below the storage caddy for the primary unit. This makes it quite convenient to move the charge cord from primary to the secondary battery. Battery Life: I've not measured the actual minutes of battery life because my speed usage varies every time I vacuum. I'm able to clean the hardwoods quite easily on the medium setting and utilize the high setting for our rugs and carpets, although oftentimes the medium setting is capable of cleaning the rugs. To switch to the secondary battery is simply a plug and go. I usually get 3/4 through a deep clean and have never run out of power with the second battery. When done, I typically remove the cannister from the power unit and twist the filter top and the lint, pet hair and dirt falls into the trash bin. There is also a flip lid like many other units but like the other units I found I was having to coax the lint and pet hair out into the trash bin. It only takes a few more seconds to remove and replace the cannister. It is also much easier to just deal with the collection cannister over the trash than the entire unit.
Pros: Second battery option, utilize the carpet roller for both carpet and hardwoods - no scarring or scratches and does an awesome job on the hard surfaces, portable charge cable for 2 battery operation, LED light panel (This is probably my favorite amenity. Allows me to see, dust, lint and pet hair that I never saw with my previous units) and ability to remove collection cannister for dirt removal
Cons: One of the side glide strips has started to wear like mentioned in other reviews, lack of a storage caddy for the second battery
Overall we couldn't be happier with our Eufy vacuum and feel we got a quality unit at reasonable cost. Would definitely recommend as a replacement of other high end competitors.
Pros: Second battery option, utilize the carpet roller for both carpet and hardwoods - no scarring or scratches and does an awesome job on the hard surfaces, portable charge cable for 2 battery operation, LED light panel (This is probably my favorite amenity. Allows me to see, dust, lint and pet hair that I never saw with my previous units) and ability to remove collection cannister for dirt removal
Cons: One of the side glide strips has started to wear like mentioned in other reviews, lack of a storage caddy for the second battery
Overall we couldn't be happier with our Eufy vacuum and feel we got a quality unit at reasonable cost. Would definitely recommend as a replacement of other high end competitors.
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Top reviews from other countries
Jesse
Better than that other popular brand with the D
Reviewed in Canada on January 17, 2021Color: BlackStyle: S11 InfinityVerified Purchase
Wayne Adam
Nice vacuum!
Reviewed in Canada on October 18, 2020Color: WhiteStyle: S11 GoVerified Purchase
Kimberly S
Not powerful and malfunctions regularly
Reviewed in India on August 8, 2022Color: BlackStyle: S11 GoVerified Purchase
S.Richardson
Two batteries is great!
Reviewed in Canada on March 30, 2021Color: WhiteStyle: S11 InfinityVerified Purchase
