Standing screen display size | 15.6 Inches |
---|---|
RAM | 1 GB |
Card Description | Integrated |
Average Battery Life (in hours) | 6 Hours |
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Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - White
Alexa Built-in
This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.
Brand | |
Model Name | 899-00048-01 |
Connectivity Technology | Wireless |
Special Feature | Touch Screen |
Indoor/Outdoor Usage | Indoor |
About this item
- Easily video call with friends and family using your Messenger, WhatsApp or Zoom account, even if they don't have Portal.
- Smart Camera automatically pans and zooms to keep everyone in frame, so you can catch up hands-free.
- Hear and be heard. Smart Sound enhances your voice while minimizing unwanted background noise.
- Experience even more together. Join or host a group call of up to 50 people with Messenger Rooms.
- Become some of your children's favorite storybook characters as you read along to well-loved tales with music, animation and immersive AR effects.
- Listen to your favorite music and streaming apps like Spotify or Pandora, display your photos from Instagram and Facebook, broadcast with Facebook Live, and more
- Work smarter from home with partners like Zoom and Workplace from Facebook. Connect with co-workers even if they’re remote.
- See and do more with Alexa Built-in. Control your smart home, listen to your favorite music, watch the news, get the weather, set a timer and more.
- Easily disable the camera and microphone, or block the camera lens with a single switch. All Portal video calls are encrypted.
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What's in the box
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Customer Review: Hanging Out with Loved Ones Virtually
Rachel Lecy
Product Description
Portal from Facebook is smart video calling designed to fit your home. Easily video call friends and family on their smartphones and tablets with Messenger, WhatsApp or Zoom, even if they don’t have Portal. Enjoy an effortless video calling experience for large groups with Messenger Rooms, which lets you start or join calls of up to 50 people. Smart Camera pans and zooms to keep up with the action, and automatically adjusts to keep everyone in view. Smart Sound enhances the voice of whoever is talking, while minimizing background noise. Portal is private by design and all calls are encrypted. You can easily disable the camera and microphone, or block the camera lens with a single switch. Experience even more together with the ever-growing AR experiences library on Portal. Become some of your children’s favorite storybook characters with Story Time, where well-loved tales come to life with music, animation and immersive effects. Display your Instagram and Facebook photos directly to your Portal with the mobile app. You can even share photos during calls. Facebook Live makes it easy to broadcast hands-free to family, friends and fans. With additional account activations, you can enjoy music, videos, news, games and more from our growing list of partners including Spotify, Pandora, iHeartRadio and the Food Network. You can also work smarter from home with partners like Zoom and Workplace from Facebook. With Alexa Built-in, you can ask a question, set a timer, add items to your shopping list, control your smart home and more. Portal needs a wireless internet connection and AC power. Screen images simulated. User experience may vary. Additional registration, terms and fees may apply.
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Product information
Technical Details
Brand | |
---|---|
Series | 899-00048-01 |
Item model number | 899-00048-01 |
Item Weight | 6.8 pounds |
Product Dimensions | 8.81 x 5.54 x 17.72 inches |
Item Dimensions LxWxH | 8.81 x 5.54 x 17.72 inches |
Color | White |
Rear Webcam Resolution | 12 MP |
Processor Brand | Qualcomm |
Flash Memory Size | 32 GB |
Manufacturer | Facebook Technologies, LLC |
ASIN | B07HG2LSM9 |
Date First Available | October 8, 2018 |
Additional Information
Customer Reviews |
4.5 out of 5 stars |
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Best Sellers Rank | #165,206 in Electronics (See Top 100 in Electronics) #2,556 in Computer Tablets |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the picture quality and entertainment value of the security camera. For example, they mention it has a great screen, and clear picture. They also say it's a good way to connect with family and share time. Customers are also satisfied with the sound quality. That said, opinions are mixed on ease of installation, value, size, video chatting, and connectivity.
AI-generated from the text of customer reviews
Customers are mixed about the value of the security camera. Some mention it's a great product, awesome item, and solid from a functionality standpoint. However, others say that it' overpriced with limited functionality and not worth the money.
"...It's still loud and the camera is awesome as it pans to where there is motion or voice. It does work from 25-30 feet away...." Read more
"...This unit, the portal plus has very good and loud enough sound for seniors. Camera auto tracks the subject speaking flawlessly...." Read more
"...The camera is AWESOME- really, it pans and zooms on people in the room seemlesly. The audio is good even if grandpa doesn’t have his hearing aids in." Read more
"...is already starting to rattle... For a device this well built and this expensive, it's a shame...." Read more
Customers are satisfied with the picture quality of the security camera. They mention that it has a great screen, the video quality is great, and the picture is clear. Some say that the camera is very high quality and the speakers sound great.
"...This is an outstanding device. It is crystal clear and has a beautiful wide screen review...." Read more
"...Pros:Video qualityEventual WhatsApp encrypted video capabilityCamera auto adjustment to fit everyoneCons:..." Read more
"...The camera is very high quality and the speakers sound great.What I do not like is the Alexa integration is limited...." Read more
"...Unfortunately, it was extremely disappointing. The video quality was great. The other person can hear and see me fine...." Read more
Customers find the security camera great for connecting with family, sharing time, and staying in touch. They also say it's the most amazing communication tool, with clear pictures. Customers also say the camera is great for families and the elderly, allowing them to stay in touch and watch stuff together. They say the kids love YouTube and they are able to video chat with their grandchildren.
"...Its so fun!You can watch stuff together on it, but that feature does need to be a little easier...." Read more
"So perfect for staying connected with family and loved ones!..." Read more
"...This truly enables us to all communicate flawlessly and is fantastic in that regard...." Read more
"...For me, It is the most amazing communication tool of all.I use it for chatting with family, friends etc..." Read more
Customers like the sound quality of the security camera. They say the sound from its good sized speakers is excellent, loudness was definitely required, and the volume is adjustable. They also appreciate the voice control.
"...The speakers are loud so they can really hear me . It's volume is adjustable too for those not so deaf. This loudness was definitely required...." Read more
"...This unit, the portal plus has very good and loud enough sound for seniors. Camera auto tracks the subject speaking flawlessly...." Read more
"...The audio is good even if grandpa doesn’t have his hearing aids in." Read more
"...issue has been the speaker, which only after 3 months is already starting to rattle... For a device this well built and this expensive, it's a shame...." Read more
Customers are mixed about the ease of installation. Some mention it's super easy to use and setup, while others say it struggles to pick up simple instructions. Some say the product has simple touchscreen buttons, while other say it requires a fair amount of manual work for every call.
"...They just have to hit answer button. Easy peasy...." Read more
"...Not many instructions were included, or required for me to set it up, and for my elderly parents to use." Read more
"So, this is the simplest alternative I could find to use with elderly relatives for video chat...." Read more
"...It is super easy to use and my 5-year-old now can call me from home while I am at work...." Read more
Customers are mixed about the size of the security camera. Some mention that they love the size, saying it's bigger than they thought. They also appreciate the large display and loud speakers. However, others say that the device is also rather large, takes up a lot of space, and the screen is too small.
"...The main benefit I saw is that display is large and the speakers are loud and voice control is available...." Read more
"...nice, but the audio quality wasn't great and I felt like the screen was too small...which detracts from the experience of mimicking a real..." Read more
"...It is crystal clear and has a beautiful wide screen review. I have placed a smaller device in my office, with the larger device at home...." Read more
"...This larger model is not cheap but I have a wife and two little ones that want to talk to me at the same time, the fact that it adjusts the camera..." Read more
Customers are mixed about the video chatting. Some mention that it's great as a video chat device, and allows them to video call people from it. However, others say that it is disappointing and only useful as s a Facebook Messenger Video Service. The video chats are very choppy and nowhere near as smooth as using other devices.
"...My original comments still apply. The video call is it's main purpose and best use case...." Read more
"...The Facebook video chats are very choppy and nowhere near as smooth as using our other devices for Facebook video chats...." Read more
"...It’s automatically zooming in and out and following camera is its best feature...." Read more
"Really disappointing. Really only useful as a Facebook Messenger Video Service...." Read more
Customers are mixed about the connectivity of the security camera. Some mention that the apps allow them browsing, streaming music, streaming movies, and using Alexa for playing music. However, others say that the Portal works for Facebook but fails badly for full Alexa integration, has connection issues, and the Alexa portion of the portal does not integrate well.
"...Without the adapter, it worked so-so - there were occasional connection issues and whatnot...." Read more
"...The apps allows us browsing, streaming music, streaming movies, etc. It even have a Story Time feature for your viewers...." Read more
"...What I do not like is the Alexa integration is limited...." Read more
"...functionality however, the Alexa portion of the portal does not integrate well. I do not have the ability to play my Apple Music on this device...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I got portal plus about 9 months ago. It is great as a video chat device. The main benefit I saw is that display is large and the speakers are loud and voice control is available. This is used for the grandparents who are computer illiterate and somewhat hard of hearing. The speakers are loud so they can really hear me . It's volume is adjustable too for those not so deaf. This loudness was definitely required. When they video chat with me I can hear them fine too so the microphone is sensitive. This means whether they stand up close of talk from the kitchen (30 ft away). The display is larger that a tablet and we put it in landscape mode (can be portrait too) . Our goal is it is a device that just sits there and needs no attention like a landline telephone. It will take multiple calls at once ie video conference so the most we've had is 3 people call at once. All 3 were displayed simultaneously. The other thing that helps illiteracy is they can just answer by saying " hey portal answer". We did not want them to touch the device or initiate call.
'superframe' is what they call the display of pictures when not in a call. So we load it with tons of pictures and somehow it cycles and displays pictures. Not just what I load up but what I also put in their facebook account. I'm unclear as to when and what pictures get displayed. Easy to answer if you have just a few photos but if you have hundreds+ then I don't know which ones get chosen over time. So every week or so I add photos to their facebook account and hope newer ones show up.
Lots of other capabilities but it accomplished our main objectives. Some features that I hope will come in future:
1) remote administration - so I can program /adjust as needed
2) auto answer - so I can check up on them and they don't have to do anything to answer
3) superframe - better control of what and when pictures show up.
Click HELPFUL if you find this of benefit .
I've tried video calls on iPhone, IPad pro (12.9"), computers, and the smaller Portal. They work, but all have their problems. Most issues for me relate to sound quality. Either I can't hear the other people due to my speakers not reproducing voices clearly (or I have to put on headphones but then no one else in the room can hear the conversation), they can't hear me due to my mic or my position to the mic, or the software cuts people off while it negotiates audio input and output at the same time. The smaller screens of phones and tablets are also unpleasant for a call more than a few minutes long.
This thing solves those problems. I've also tried the smaller Portal and it was ok, but really not much better than a tablet. The camera tracking was nice, but the audio quality wasn't great and I felt like the screen was too small...which detracts from the experience of mimicking a real visit.
The only downside to me is you're locked into the Facebook ecosystem, so as far as I know you can't use it with other services. I'm kind of surprised no competitors have produces something comparable yet.
But if you can't visit friends or family and want to keep in contact with them, it's worth it for both parties to get one of these. Two of these would be about the same price as one plane ticket, that you can use it over and over, without catching Covid.
It tries to get all the people in the video and even tracks when you move left and right, zooms in and out. Whenever we Zoom, we are always asked, what we are using because it is so cool! Yes! It works with Zoom! You can also set up multiple FB ccounts on it.
You can do all the funny faces as you would on video chats and you can do a story time, where you are part of the story as you read to others. Since Grandma also has one, she reads stories to the kiddos. Its so fun!
You can watch stuff together on it, but that feature does need to be a little easier. You are limited on what you can watch and it doesn't always work.
We use it to play music, YouTube and even recipies on occasion.
I seriously love the Portal! I highly encourage you to get one if you are considering it!
Top reviews from other countries
The only extra I would have liked was a booklet telling me about all the things it does as how to get the best from it. I’m finding out gradually but it could be so much easier.
Seller has been extremely attentive to customer service. Excellent purchase overall!👍🏽
Reviewed in Singapore on March 4, 2021
Seller has been extremely attentive to customer service. Excellent purchase overall!👍🏽
Dommage que les apps sont limiter.
Mes utilisations principales avec sont messenger video (le seul disponible avec Duo) et Spotify (demande de changer de musique ou de changer le volume a la voix, ce qui est tres pratique).
Je recommande mais a un public avertis qui sait ou s'en aller avec (beau hardware mais software limiter).
Personnellement je ne regrete pas mon achat pour mon utilisation quotidienne.