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I was skeptical when this was offered for the price at which I purchased it with free shipping. I received the unit promptly. The unit delivered however had one small problem: the fuel valve was broken and leaked terribly making me unable to even start the engine. Much to the seller's credit, I contacted them at their toll-free customer service number and had a new fuel valve three days later delivered to my door. After draining the small amount of fuel in the tank, I easily swapped out the fuel valves. I refilled the tank, switched the new valve to the "on" position and the engine fired on the first pull of the cord which is better starting than my older, larger, and much more expensive generator. I plugged in a variety of power tools and equipment and they all ran just fine. Noise level is low, assembly of the wheels/handles was easy, and its easy to move about. This is one nice generator for the money.Read full review
Verified purchase: Yes | Condition: New
I bought this generator on sale for $185. At that price, it was a steal. It arrived and looked to be in great shape (at least by looking at the box), but once opened I discovered the spark plug boot (which is hard plastic on this model) was broken and unusable. The seller (Factory Authorized Outlet) was no help - they pushed it off to Raven. This would be fine if Raven would actually answer the phone. I was on hold over 40 minutes two separate times and never got in contact with anyone. I finally bought my own aftermarket boot ($7). After installing it, the generator works fine. Worth it at the price I paid, but support is NON-EXISTENT.
Verified purchase: Yes | Condition: New
Mine showed up with a broken petcock and spark plug cap. (Odd since the box showed no damage at all) After addressing these issues, I believe this generator to be of equal or better quality than the other chinese units. Even after $10 worth of parts to fix a brand new generator, I still think it was a great deal.
Verified purchase: Yes | Condition: New
this generator was cheap enough that i thought i would give it a try, and to my suprise it was more that just a cheap generator this thing is a work house and it is quiter that i thought. i am running a dounut machine a refrig and a freezer and it is running it with very little effort. plus the hadle and wheels that comes with it is just a plus makes it moving it almost effortly.
Verified purchase: Yes | Condition: New
I wanted to buy a small generator and saw this one and it was exactly what I was looking for. Easy to assemble the handles and wheels. Easy start up and runs fine. It's always good to have one around the house specially hurricane season. The only bad thingis the fuel valve broke other than that is good
Verified purchase: Yes | Condition: New
