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I purchased this headset after doing independent research online. Plantronics has a superb reputation for excellence AND innovation! After a day or two of muddling about learning how to use the headset, I must say that I am very satisfied with my choice of Plantronic's M-55. The only negative thing I have to say about the headset is that it hurts my ear after having it in for several hours at a stretch OR if I accidentally hit my ear while it is in place.
Verified purchase: Yes | Condition: Pre-owned
The activation button is located where you pick up the device causing inadvertent redials and hang ups when you adjust when in your ear. The noise cancellation is poor, I did not think this would be an issue but background noise instantly becomes a problem when you use this device. For example turning on the water to wash dishes is very loud and distracting for the other person. It does have good range and is clear in a quiet environment.
Verified purchase: Yes | Condition: Pre-owned
Very good overall. Battery life is great. Easy to set up with phone. Would give 5 stars if the volume would go up a bit higher and the volume control was a little better designed(you have to cycle through the volume levels one step (button press) at a time by repeatedly pressing and releasing the small volume button so it goes from full high to low to medium to high to full high. It at times seems to crackles at full volume like the speaker is being overwhelmed. That is just me being picky because overall this is a great Bluetooth headset, very light and comfortable in or on your ear and well worth the money. The interaction and voice control through the phone is excellent as is the talking battery monitor that tells you the battery life when you turn the unit on.
I bought this unit to replace a Jabra that I really liked but the on/off switch broke and my research found that nobody fixes these things. Disappointing! I like this Plantronics for the price, talk time, and sound quality. The only thing I can say against this unit is that sometimes people tell me that can't hear me that well on their end or there is background noise that is annoying during our conversation. It isn't always but happens enough to make me wonder how bad it really is and how often. I rarely heard this complaint when I used my Jabra. This unit, from my research was rated pretty high for the value. Unless you have to have the best of the best I think this unit gets the job done.
Most of the time I do not have my phone on while driving, except when I am expecting an important call. I purchased this when I lost my 8-7 year old Plantech headset and found myself actually glad that I lost the other one. What I like most is its voice command features and improved clarity. Now I just hope I won't lose this one.
Verified purchase: Yes | Condition: New